How About Humach Benefits from Deepgram
CompanyHumach (humans + machines) combines the creativity and experience of humans with the computational power, analytics, and automation of machines to deliver exceptional customer experiences in sales and support. By combining the most advanced domestic facilities, virtual agents, and near and off-shore capabilities with technology enablement
customized for businesses, Humach helps companies deliver effortless customer sales and service experience.
IndustryTechnology
Solution
Humach combines human expertise and technology to deliver exceptional customer experiences in sales and support.
We’ve decided to use Aura for our text-to-speech because latency is crucial to a natural conversational flow. We’ve tried other vendors and Aura is the fastest of the high voice quality options.
Bruce Sharpe
Chief Product Officer